Welcome to the support area

(it will take a while until everything is translated into English.)
Your help requests will be answered quickly here.
Open a new ticket, ideally register here beforehand
and you can track the status of your request online at any time using a unique ticket number.
You can also simply send your help request to


Thank you for using this support ticket system!h

  • currently no errors are known.
  • on June 1st there will be a server update on Debian10. Thus the database is updated to version MariaDB 10.1.48. PHP 7.1.33, PHP 7.2.34, PHP 7.3.28, PHP 7.4.18 and PHP 8 are then available. The PHP versions below 7.1, including 5.6, have almost completely died and will be removed automatically. It is no longer possible to reinstall the old versions at a later date. Individual customer notifications have already been sent in some cases. Time and further information will follow.